Diamond Media Solutions Privacy Policy

Last Updated: January, 2025

This Privacy Policy (“Policy”) is meant to help you understand what information Diamond Media Solutions, Inc. (“Diamond Media,” “we,” “us,” or “our”) collects, why we collect it, and how you can update, manage, or delete your information. This Policy also explains your rights and choices regarding your personal information.

This Policy applies to:

  • Our software-as-a-service product EARL (“EARL” or “Site”),

  • Our corporate website www.diamondmediasolutions.com,

  • Our social media pages,

  • And related analytics, advertising, media, and marketing services (collectively, “Services”).

Protecting your confidential information is a priority, and we understand this is a big responsibility. By visiting, accessing, or using our Sites or Services, or by providing your information to us, you consent to the practices described in this Policy. If you do not agree, please discontinue use of our Sites or Services.


Information We Collect

We may collect information that identifies, relates to, describes, or could reasonably be associated with you, your household, or your device (“Personal Information” or “PII”).

Categories of Information Collected (past 12 months)

CategoryExamplesCollected
A. IdentifiersReal name, alias, IP address, postal address, email address, account nameYES
B. California Customer Records InfoName, address, telephone number, education, employmentYES
C. Protected classificationsAge, gender, marital status, veteran statusMAYBE (if submitted in job applications)
D. Commercial InformationProducts or services purchased, or consideredYES
E. Biometric DataFingerprints, voiceprints, retina scansNO
F. Internet ActivityBrowsing history, search history, interactions with our Site or adsYES
G. Geolocation DataPhysical location or movementYES
H. Sensory DataAudio, visual, electronic dataNO
I. Employment InformationCurrent or past job history, resumesYES
J. Education InformationStudent records (if part of job application)YES
K. InferencesPreferences, interests, tendenciesYES

Information You Provide

  • Contact details (name, email, phone, address, billing information).

  • Communications (emails, calls, messages, or uploaded files).

  • Job application information (resumes, references, background checks where permitted).

  • Images or content you submit to us.

Information We Collect Automatically

  • Cookies & Tracking: We use cookies, web beacons (clear GIFs), and similar technologies to improve user experience, personalize ads, measure performance, and detect fraud.

  • Traffic Data: IP address, domain server, browser type, operating system, and pages visited.

  • Device & Usage Data: Frequency of use, device type, referral URLs.

You may disable cookies in your browser, but some features may not function properly.

Information from Third Parties

We may receive data from social platforms (Facebook, Instagram, LinkedIn, Twitter), data brokers, HR systems, and other partners with whom you have voluntarily shared your information.


How We Use Your Information

We use your Personal Information to:

  • Provide and improve EARL and related Services.

  • Deliver relevant advertising and marketing.

  • Communicate about Services, updates, or offers.

  • Verify identity and process job applications.

  • Detect and prevent fraud, security incidents, or unlawful activity.

  • Comply with legal obligations and respond to lawful requests.

  • Conduct research and analytics.


Sharing and Disclosure of Information

We may share your information with:

  • Service Providers (hosting, analytics, data processing).

  • Business Partners (for marketing, promotions, or service delivery).

  • Business Transfers (in case of merger, acquisition, or bankruptcy).

  • Legal Obligations (to comply with law, regulation, subpoena, or court order).

  • Fraud & Safety (to protect rights, property, and safety of our company, employees, and users).

  • Aggregated or De-Identified Data for research and reporting.

We do not sell Personal Information.


Your Privacy Choices


Children’s Privacy

Our Sites and Services are not intended for children under 13, and we do not knowingly collect data from them. If we learn that we have collected such information, we will delete it.

If you are under 18, you may request deletion of any Personal Information collected by emailing optout@emaildms.com.


User-Generated Content & Social Media

Content you post on our social media or other public platforms may be visible to others and may be used in ways outside our control. Please use caution before sharing.


Third-Party Websites

Our Sites may contain links to third-party websites. Their privacy policies and practices apply, not ours. We disclaim responsibility for those sites.


Do Not Track

Some browsers offer “Do Not Track” settings. At this time, we do not respond to those signals.


Security of Your Information

We use commercially reasonable measures (including SSL protocol) to protect your data. However, no transmission or system is 100% secure, and we cannot guarantee complete protection against unauthorized access.


Changes to This Policy

We may revise this Policy at any time. The latest version will always be posted on our website with the “Last Updated” date. Your continued use of our Sites or Services after changes are posted means you accept the updated Policy.


Choice of Law & Jurisdiction

This Policy and your use of our Sites or Services are governed by U.S. law and the laws of the State of Florida, without regard to conflict-of-law rules. Any disputes will be subject to the exclusive jurisdiction of the state and federal courts located in Pinellas County, Florida.


California Privacy Rights

If you are a California resident, you have the right to:

  • Request Information: Know what categories of Personal Information we collected and shared in the past 12 months.

  • Access & Portability: Request a copy of the specific Personal Information we hold about you.

  • Request Deletion: Ask us to delete your Personal Information, subject to legal exceptions.

  • Non-Discrimination: You will not be denied goods or services or charged differently for exercising your privacy rights.

To submit a request, email us at optout@emaildms.com or call 727-942-7117. We will verify your identity before fulfilling requests.


Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: optout@emaildms.com
Phone: 727-942-7117
Mail: Diamond Media Solutions