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Privacy Policy

This Privacy Policy (“Privacy Policy”) is meant to help you understand what information Diamond Media Solutions, Inc. (collectively, “we”, “us”, “Diamond Media”, or “Site”) collects, why we collect it, and how you can update, manage, and delete your information. This Privacy Policy describes the information collected on behalf of end users of our software-as-a-service product, EARL (“EARL” or “Site”). Protecting you and your family’s confidential information is our priority, and we understand this is a big responsibility. We provide a range of services (“Services”) to our end users to help customize your internet experience on their behalf, including products that are integrated into third-party apps and sites. If you do not agree to these practices, please notify us in the manner provided for below that you no longer wish for us to retain your PII. If you are a California resident, certain other rights apply, an explanation of which can be found here [CA privacy notice link].

 

What information does Diamond Media collect from you?        

Diamond Media may collect Personally Identifiable Information (“PII”) such as your IP address, as well as other PII that we receive from our third party business and marketing partners, such as your contact information including without limitation your first and last name, E-mail address, location, telephone number, physical address, and billing information, among other items as they are relevant to the Services. Note the following items that may also be collected.

 

  • If you email us or another party via the Site, we may gather your emails into a file to better assist with resolving the issue you have emailed us about. We may also make note of phone calls or other types of correspondence in the same file for the same purpose.

 

  • If you submit your images to us, we may collect PII depicted in the imagery you submit.

 

  • We may collect and use your URL, device Information, and frequency of use to improve our Services and optimize your personal experience.

 

  • We may also collect anonymous demographic information, which is not unique to you or identifiable, such as your age, gender, location, and usage frequency.

 

  • We collect your PII through our own platform and through the services of data brokers to whom you have already voluntarily provided your information. We only collect the available information for the head of household associated with your IP address at the time of collection. We specifically refrain from the collection of PII of minors, although the PII collected may reveal general information about your household, such as the size of your household and the general age ranges of those living within it.

 

 

How does Diamond Media use your PII?

Diamond Media collects and uses your PII to operate the Site and deliver the Services.  We will use such PII for, without limitation, communicating with you in relation to third-party services and products, to deliver advertisements and marketing communications to you that we believe may be of interest, to improve the Site and Services, and to provide you with information regarding changes to our Site and Services. Diamond Media may also use your PII to inform you of other products or services available from Diamond Media and its affiliates.

 

Who does Diamond Media share your PII with and why?

Diamond Media may share your PII with our third party business partners to help provide the Services, perform statistical analysis, send you information or offers and promotions about their products and services, and to provide customer support. Once your PII has been shared with our third party business partners, the PII becomes subject to that business partner’s own privacy policies and practices, and we are not responsible for it.

 

Diamond Media may also disclose your PII, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (i) conform to the edicts of the law or comply with legal process served on Diamond Media; (ii) protect and defend the rights or property of Diamond Media; and (iii) act under exigent circumstances to protect the personal safety of Diamond Media employees and agents, or the public.

 

If another entity acquires Diamond Media or all (or substantially all) of its assets or if any bankruptcy or reorganization proceeding is brought by or against Diamond Media, your PII and anonymous information will be transferred to and used by this acquiring entity, though we will take reasonable steps to ensure that your preferences are followed.

 

Is my information secure?

We take commercially reasonable steps designed to protect data collected through the Services and Site, as well as your PII, using the SSL Protocol. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your PII. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your PII, you acknowledge that: (i) there are security and privacy limitations inherent to the Internet which are beyond our control; and (ii) security, integrity, and privacy of all information and data gathered by us and exchanged between you and us through this Site cannot be guaranteed.

 

What are cookies?

The Site may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

 

One of the primary purposes of cookies is to save you time by enabling your device to remember that you have previously visited a specific website or mobile application and to remember the setting you chose, if any, during your previous visit. When you return to that website or mobile application, the information you previously provided can be retrieved, so you can easily use the features that you customized.

 

You can accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the websites you visit.

 

Is information you share with third parties secure?

This Privacy Policy only addresses the use and disclosure of PII collected about you by Diamond Media. We are not responsible for the privacy practices employed by any third-parties with whom we share your PII. We encourage you to note when you leave our Site and to read the privacy statements of all third-party websites before submitting any PII. Such third parties may be able to collect information about you, including information about your activity on the Site and Services, and we may collect information about you from the third parties, as well.

 

What about children’s and minor’s privacy?

Neither the Services nor the Site is designed for or intentionally targeted at children under 13 years of age. It is our policy to intentionally exclude from collection information about anyone under the age of 13. Furthermore, those under the age of 18 may request deletion of any PII collected by Diamond Media by sending an email to Diamond Media at : optout@contactdms.com Note that although every reasonable effort will be made to delete your PII, deletion does not ensure comprehensive removal of your data from all the systems.

 

How will Diamond Media communicate news about updates and changes?

From time to time, Diamond Media may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, or other general communication.

Diamond Media periodically reviews its policies and reserves the right to amend them from time to time. If we amend this Privacy Policy, we will continue our commitment to keep your PII secure. We will notify you of any changes before they take effect by posting these changes on the Site. You consent to receiving notice in this manner, and we reserve the right to determine the form and means of providing notifications to you, consistent with applicable law.

 

Still have questions?

Diamond Media welcomes your questions or comments regarding this Privacy Policy. If you have questions or concerns about this Privacy Policy, or if you wish to exercise your rights related to your PII, please contact us at:

 

Diamond Media Solutions, Inc.
210 S. Pinellas Ave, Suite 195, Tarpon Springs, FL 34689

Email Address: optout@contactdms.com

Telephone number: 888-942-7117

Effective as of July 1, 2019